Frequently asked questions
Coffee grounds are spreading over my counter, what should I do?
Over time, the integrated burr grinder in your espresso machine will become filled or blocked and the grounds may start spilling out of the machine. Check out the troubleshooting tip below:
| Cause | Solution |
|---|---|
| The machine has a built-in ion generator that helps to reduce static when grinding coffee beans. If that becomes covered or blocked then it could cause the grounds to spray. | Take out the removable bean hopper and empty all the beans inside. Remove the conical burr. Use the cleaning brush to clean the grind chute from underneath (near the portafilter holder) and from above, down through the conical burrs on the top of the machine. This should make sure it's clear. |
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